Our Services

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Aspire Leaderboard

Strengthen and promote your market presence with the help of the Aspire Leaderboard, a digital-first comparison tool that provides independent validation of your market strengths and differentiators
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Inspiration Workshops & Best-Practice Guidance

Discover the latest consumer, market, business and technology trends with the support of Aspire’s workshop sessions, delivered onsite or online

Tailored to your exact needs, you will gain a better understanding of the critical role that customer communications play in the quest for better Customer Experience and Employee Experience, enabling you to make smarter, more informed decisions that increase performance

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RFI/RFP Support & Vendor Selection

Find the right CCM/CXM technology capabilities and vendors for your business, with access to trusted vendor insights, benchmarking tools and guidance on sourcing models, alongside relevant partner insights for your customer communications outsourcing needs

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CCM-CXM Maturity Scans & Assesments

Striving to deliver exceptional customer experiences and build strong relationships with your audiences? Aspire’s CCM-CXM Maturity Assessment provides a comprehensive evaluation of your communications management strategy, workflow, and mindset, enabling you to better understand your current capabilities, identify areas for growth, and chart a path to customer-centric excellence

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CCM-CXM Operating Model & Center of Excellence 

Successful CCM-CXM transformation requires a combination of the right technology, processes and workforce capabilities. Aspire offers essential strategic guidance that helps you evolve your operating model and shift to a centralized or federated Center of Excellence (CoE)

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Thought Leadership

Improve your share of voice in the CCM/CXM market with a range of content that is audience-specific and supported by Aspire’s globally recognized industry expertise, primary market research and insights

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Investor Support

Enhance your investment decision-making and post-acquisition success with Aspire’s unmatched industry knowledge and insights.

From due diligence, in-depth market analysis and custom research, to strategic assessment, technological evaluation, market sizing, and value creation strategies Aspire will help you optimize the investment opportunities in the CCM/CXM technology space

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Strategy, Research & Consulting

Optimize your roadmaps, refine your value propositions, and develop more informed go-to-market strategies for geographical or industry expansion with the help of Aspire’s unbiased CCM/CXM consultancy

Make smarter, more informed decisions that increase performance with Aspire’s independent, actionable research findings and intelligence that spans consumer, business and technology trends, competitive landscapes, and partner overviews

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Testimonials

Quadient

"As a CX-focused vendor, Quadient values the Aspire Leaderboard because it respects the uniqueness of every business by allowing individuals to alter priorities to fit their current situation and future aspirations."

Messagepoint

“Aspire is a trusted source of independent industry insight. As the CCM industry continues to evolve, Aspire works diligently to understand this landscape while gaining a thorough view of the market.”

Espire

“Kaspar and the team at Aspire deliver outstanding CCM expertise. The way they look at the market aligns with how we see it, so their insight is invaluable to our business.”

OpenText

“I’ve enjoyed working with Kaspar over a number of years. From insightful keynote engagements, to expert market insight, he’s extremely familiar with the industry.”

Smart Communications

“With its focus on and expertise in customer communications management, Aspire delivers incredibly valuable insight to companies that are interested in staying ahead of the curve and creating rewarding relationships with their customers. As consumer demands continue to increase and the world becomes even more digital, the need for this advice will also continue to grow.”

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