The Team

Meet the team

Founded in 2015 by industry expert Kaspar Roos, Aspire is a leading consulting firm specializing in the Customer Communications Management (CCM) industry. Through deep market expertise and global insights, Aspire works with Technology Providers, Service Providers and Investors to successfully transform their CCM into Customer Experience Management (CXM).

The company has offices in the UK, US, and Europe. and works with clients all over the world.

Kaspar Roos

Founder & CEO

Martin Pack

COO and GM Aspire CCS

George Parapadakis

Research Director

Amanda Beesley

Vice President of Consultancy

Will Morgan

Senior Research Analyst

Steve Charbonnier

Senior Consultant

Lisa Corbridge

Marketing & PR Manager

Marleen de Wildt

Operations Manager



"As a CX-focused vendor, Quadient values the Aspire Leaderboard because it respects the uniqueness of every business by allowing individuals to alter priorities to fit their current situation and future aspirations."


“Aspire is a trusted source of independent industry insight. As the CCM industry continues to evolve, Aspire works diligently to understand this landscape while gaining a thorough view of the market.”


“Kaspar and the team at Aspire deliver outstanding CCM expertise. The way they look at the market aligns with how we see it, so their insight is invaluable to our business.”


“I’ve enjoyed working with Kaspar over a number of years. From insightful keynote engagements, to expert market insight, he’s extremely familiar with the industry.”

Smart Communications

“With its focus on and expertise in customer communications management, Aspire delivers incredibly valuable insight to companies that are interested in staying ahead of the curve and creating rewarding relationships with their customers. As consumer demands continue to increase and the world becomes even more digital, the need for this advice will also continue to grow.”

Get in touch

This field is for validation purposes and should be left unchanged.