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team-kaspar

Kaspar Roos

Email  kaspar.roos@aspireccs.com

Founder & CEO

Kaspar is a leading expert, consultant, and recognized thought-leader in the Customer Communications Management (CCM) industry. He is the CEO and founder of Aspire, a boutique consulting firm specializing in the CCM and Digital Customer Experience (DCX) industries. Kaspar has more than 15 years of experience in the CCM space and is a regular speaker at industry conferences and events. He has worked with every leading CCM technology vendor and many leading service providers to help them with strategy and business development.

In June 2018 Kaspar spearheaded the launch of The Aspire Leaderboard, the industry’s first interactive CCM vendor positioning portal. Designed to take the complexity out of CCM decision-making, the Leaderboard features independent vendor evaluations, supported by dynamic filtering capabilities, alongside the latest CCM news, insight and events.

Prior to establishing Aspire, Kaspar was responsible for running InfoTrends’ global production workflow and customer communications advisory service. Here he provided market research, insights and strategic consulting services that helped leading technology vendors and service providers understand the shifts in the customer communications and workflow markets.

Kaspar received a Masters of Science (MSC) degree in Industrial Engineering and Management from the University of Twente (Netherlands), with specializations in information systems and business-to-business marketing.

View on LinkedIn - https://www.linkedin.com/in/kasparroos/

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Testimonials

Quadient

"As a CX-focused vendor, Quadient values the Aspire Leaderboard because it respects the uniqueness of every business by allowing individuals to alter priorities to fit their current situation and future aspirations."

Messagepoint

“Aspire is a trusted source of independent industry insight. As the CCM industry continues to evolve, Aspire works diligently to understand this landscape while gaining a thorough view of the market.”

Espire

“Kaspar and the team at Aspire deliver outstanding CCM expertise. The way they look at the market aligns with how we see it, so their insight is invaluable to our business.”

OpenText

“I’ve enjoyed working with Kaspar over a number of years. From insightful keynote engagements, to expert market insight, he’s extremely familiar with the industry.”

Smart Communications

“With its focus on and expertise in customer communications management, Aspire delivers incredibly valuable insight to companies that are interested in staying ahead of the curve and creating rewarding relationships with their customers. As consumer demands continue to increase and the world becomes even more digital, the need for this advice will also continue to grow.”

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