Posts by lisac
Aspire Leaderboard: Q1 2024 Market Update
The Aspire Leaderboard, our market-leading CCM-CXM vendor evaluation portal, can help industry professionals keep track of key developments in the space and gain a better understanding of their impact on the wider market. Evaluating vendors in six different market segments, the Aspire Leaderboard provides the most detailed and up-to-date assessment of software vendors and service…
Read MoreCustomer Communications Summit 2024
Join CrawfordTech’s 5th Customer Communications Summit, where Aspire’s Kaspar Roos will be speaking on the four pivotal aspects that are driving the evolution of enterprise communication processes.
Read MoreOpenText Summit
OpenText Summit 2024 will showcase AI powered solutions and strategic innovations, services, and business partners that can provide expertise for AI initiatives successful. Aspire’s Kaspar Roos will be delivering the guest Keynote alongside a session on the future of CCM.
Read MoreUS Health Insurer seeks expertise to compare vendor market
A large US Healthcare Insurer was reviewing its existing Customer Communications Management (CCM) technology stack. This American Fortune Global 500 and Fortune 500 Company needed to access a trusted, independent and expert view of the vendor market in order to ensure it was using the right technology for the business and its updated Target Operating Model.
Read MoreThe latest shifts in the CCM landscape & how to maximise the opportunities
As we commence the roll out of the Aspire Sales Enablement (ASE) program with key service providers in North America, Canada, and the UK, I think it is worth reflecting on why this program is needed and why it’s needed now. As we’ve written many times here at Aspire, the Customer Communication Management (CCM) market…
Read MoreAspire Sales Enablement Program launched for U.S. Service Provider market
Aspire’s Sales Enablement Program has been specifically designed to leverage our in-depth domain experience and independent insights for the Service Provider and Technology Vendor community.
Read MoreGlobal Insurer Embraces Digital Future
A Global Insurer/ Pensions Admin team was looking for expert insight into whether it was in line with the the company’s objective to deliver world class Customer Experience to its customers.
Read MoreCommunisis and the implications for the CCM/CXM Market
On 28th December 2023, it was announced that Communisis’ transactional business had gone into administration, after months of speculation and even national news headlines, the axe fell. Clearly our thoughts are with all of the hard-working, talented staff who were once my colleagues and I sincerely hope that all of the individuals impacted quickly find new…
Read MoreQuadient Connects
Quadient Connects is a one-stop shop for strategies and tactics to help you manage digital transformation to better connect with your customers and suppliers. Aspire’s Kaspar Roos will be speaking at this event.
Read MoreDSF ’24
Join the team at Aspire at DSF ’24 Boston, which will explore how the frontiers of technology, artificial intelligence and hyperautomation will reshape our business processes and customer experiences.
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